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TERMS & CONDITIONS

Please review the following information regularly and carefully as it is subject to change.

Prices


Rates are given in US Dollars.  Children under 10 share the same room with their parents.  Land services for children up to two years of age are free.  On holidays such as Holy Week and New Year’s, some hotels raise their prices 100% for a minimum of four nights’ stay.  All prices are subject to change without previous notice.

Reservations Policy 

  
Our services are pre-paid.  A deposit of 10% non-refundable payment is required for your reservation.  Upon receipt of the 10% to secure your reservation, a final confirmation will be sent to you by our reservations agent. Guests must be at least 18 years of age at time of making your reservation.  Hotel reservation policies are based on reservation policies given by each one of the hotels in Guatemala.  Balance must be paid 30 days prior to the travel date using whichever of our payment ways you choose. All rates are given in US Dollars. 

Sending a Check


You may send a personal check in US Dollars directly to our Bank, please pay to the order of  “OPERADOR LATINO” for the total amount of the services purchased, please contact us for details.  This option applies only for payments made 30 days prior to the reservation date. We will get back to you as soon as we receive your payment (Until Check is liberated).

Bank Transfer


It can be made when you have agreed with our sales representative the total amount to be paid. Note that by using this option you are responsible for any bank fees relating to the bank transference, please contact us for details.  This option applies only for payments made 15 working days prior to the reservation date. Most of the banks will charge you US$ 25.00 Bank commission fee if you´re in USA and up to US$ 45.00 if you're in Europe or South America, please verify with your Bank. We will get back to you as soon as we receive your payment.